It is exciting to get promoted to a leadership role with management responsibilities! However, most new managers are not trained or groomed for that role, some figure things out with many bumps and bruises (to the ego) along the way, while others never quite get the hang of it to become good, strong managers.

A good manager provides support, encouragement, and feedback to their team. Essentially, they nurture them to grow and develop, even if that means ultimately they’ll leave the so-called nest. It takes time to grow into a good manager, and as already noted, few are “developed.” Instead, most are left to their own devices to learn and build management skills. So, if you have recently been promoted to a managerial role or you are seeking to take on such a role, here are some tips to help you succeed.

• Listen – it is so important to listen to those who report to you. You need to understand what motivates, challenges, and excites them, as well as what frustrates, scares, and annoys them. You can’t be supportive if you make assumptions and don’t listen.
• Get to know your team – the people who report to you are human beings with lives outside of their 9-5 roles. They may be mothers, aunts, daughters, sons, or husbands. They may be pet lovers or award-winning chess players. They might love nature or despise the heat and humidity. They might be an amazing cook or 4.0 tennis player. My point is that your team is dynamic and their world outside of their job influences their work life. Knowing a little about them outside of their working role will help you connect with them and be empathetic.
• Be empathetic – You have to be able to put yourself in another person’s shoes, see the world or specific situation from the perspective of each of the people whom you manage. This helps you understand why your team may respond in a certain way, etc. It also helps you communicate with them.
• 随时待命——当经理不在时，团队能感觉到。为你的团队做好准备，这意味着你要参加会议，回答问题，参加简短的讨论会议，以及更正式的一对一会议。如果你抽不出时间给他们，那么你需要检查一下你在做什么，和你的经理谈谈工作量、期望等。你的团队需要你！
• 认可成就——只要有机会，就把团队成员叫出来。得到认可会让他们感觉很好，而且还能帮助他们晋升到更高的职位——记住，你的职责之一就是帮助团队中的人成长和进步——向他们大喊大叫是帮助他们晋升的好方法。记住——虽然不是最重要的因素，但当你的团队成功时，你也会看起来很好。
• 提供建设性的批评——每个人都能从建设性和深思熟虑的反馈中受益（只要是以尊重和鼓励的方式提供的）。提供反馈应该是1:1会议的一部分。对向你汇报的人来说，没有什么是出乎意料的，你应该定期提供反馈。总是问自己怎样才能帮助对方达到你设定的期望！
• 最后这条建议与你管理的个人无关，一切都与你有关！观察你钦佩的经理是如何管理他们的团队的。注意好的和坏的。反思一下你的管理技巧——你是否过度微观管理或者没有提供足够的指导？向你的经理寻求支持，继续磨练你的管理技能。如果你的经理没有给你你需要的，那么找一个导师来支持和培养你作为管理者的成长。总有改进的余地。

最好的，